Troubleshoot the Black screen nuisance on HP laptop

There can be various reasons behind the black screen issue in your HP laptop. You have to figure out and fix the nuisance persisting on your device. Below we have mentioned a few methods that would help you to troubleshoot the situation persisting on your device.

Prior you went to solve this problem; you have to know how this problem occurs on your laptop. The most common issue that causes this problem is a hardware fault. Otherwise, there could be a software issue, virus or software corruption. You can check whether the screen is dead of a software issue by connecting your device to an external monitor. If the external monitor works properly, then the issue is with your monitor. If in case, the screen is still black do the following methods to rectify the problem.

Method 1: Hard reset your laptop

·        When the screen is black you have no chance to force reset your laptop. To begin the process press the power button until the power light turns off.

·        Remove the external devices such as a printer, Bluetooth device, keyboard, laptop, etc.

·        Plug the AC power cable to your laptop and don’t plug anything else.

·        After a good pause, turn on your laptop to see if it works or not.

Method 2: Restart the Explorer.exe process

·        Press Ctrl-shift and ESC key simultaneously to access Task Manager.

·        Tap on the Details tab or Process if you’re using windows 7.

·        Scroll down and the list to find explorer.exe process.

·        If you find that, select it and click on End Task.

·        Reset your laptop and see if the issue is fixed or not.

If you don’t find explorer.exe in the list, tap on the File in Task Manager and select Run new task.

·        Enter explorer.exe and hit the enter key.

·        Now check, whether the issue is resolved or not.

Method 3: update your graphic drier

·        The black screen issue can also appear because of the older graphics driver.

·        To update the driver download Driver Easy tool for hurdle free installation.

·        Run Driver Easy and select Scan Now from it wizard screen. This will scan your computer and detect the problem if any.

·        Select and click on the Update button beside the flagged graphics device to automatically download and install the correct version of the driver.

·        Alternatively, you can select update all button for automatically download and install the entire driver that needs an update.

·        Once the updating process is completed, restart your device and check whether the issue is resolved.

For every issue in your HP laptop search HP Repair Center Near me and avail our comprehensive services from online or offline mode. You can dial our toll-free number to contact our super talent expert. Moreover, you can reach us through live chat support for instant resolution