How to fix the “AOL error has
occurred” message in an AOL Account
AOL is a well-renowned
email service which is used to send and receive emails by the users. It is a
highly efficient service but at the same time also comes across some unexpected
error messages. The user while
functioning with the AOL email service encounters a message which is ‘AOL error
has occurred’. This issue is often caused due to infinite cookies, virus issues
in the system, AOL connectivity service issue in the database and installation
as well as uninstallation issue. Having said all this, it might come across as
something very complex but that isn’t true. It is very easy to troubleshoot this issue. One can always connect
with the AOL email customer support phone number to know more about this
service, the features that it offers and also regarding the issues the users
might come across while using this software. To solve the issue of AOL error
has occurred message on your AOL account, you can simply follow the given
methods.
Methods to solve the AOL error has
occurred issue
Method 1: Clean all browser cookies as well as cache
·
Select the ‘Settings’ option which is available on the AOL VR
toolbar
·
It is suggested that if the users are connected to the
internet then choose the ‘Internet Properties’ and if not then tap on the
Internet [Web] option.
·
Opt for the option which says ‘Clear My Footprints’ and then click on the option of ‘Select Footprints to
Clear’ icon.
·
After the above-said
step, click on the ‘Cookies and Browser Cache’ icon and then choose to ‘Clear
Selected Footprints’.
·
The AOL toolbar would appear to freeze during the process of
clearing the cache and cookies.
·
After the clearing is done, click on the ‘Close’ icon.
Method 2: Scan your system for any
Spyware or Virus
·
This is a very basic troubleshooting method but at the same
time a very important one too. Run antivirus
software on your system and scan for the possibility of any kind of Spyware or
Virus that might be present. If found, clear delete the infected file.
Method 3: Opt for the AOL Quick Restore
process
·
Right click on the ‘AOL icon’ which is available in the
Windows system tray.
·
Select the option of ‘System Information’ icon.
·
On the left side of the account, choose the AOL software tab.
·
Further, choose the option of ‘Quick Restore’ and the hit the
‘OK’ button.
·
When the whole process is complete, click on the close icon.
Method 4: Remove all the ‘AOL
connectivity service (ACS) databases’
·
Right click on the AOL icon which is available on the windows
system tray
·
Select the ‘One-click
Fixes’ icon.
·
Choose the ‘Connectivity link’ which can be found under the
‘Categories’ icon.
·
Select the option of ‘Fix it for me’ which can be found near
the Delete ACS database option. It is necessary to understand that the Delete
ACS Database option would be available only in the upgraded AOL software.
·
Then, continue to delete the ACS database
·
In the end, uninstall the software and later reinstall
the software.
Following these steps would solve the issue AOL error
has occurred message in AOL account if
you come across any kind of issue while undertaking the given steps. Feel free
to connect with the AOL email customer service where you would get
professional assistance regarding your issue.
Source Url :- How to Fix the “AOL error has
occurred” Message in An AOL Account
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