Solved: Email not working Xfinity Help 

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Posted on: 04/26/19

Xfinity email login

  

If you are a Comcast Email user and dealing with Email not working issue. Then, by using some troubleshooting techniques, you can get rid of this problem. In this blog, you will see all the techniques which are helpful in any issue related to Comcast email. To get more information, you can call on Xfinity Comcast customer support number.

 

Steps to fix Comcast email login not working issue

Restart your computer and router : This is the most basic and working technique, which everyone applies. Put your computer on the restart and unplug the router with the power supply. When the computer starts, start the router also and connect your computer with the router network. To ensure the good internet connection, try to open another website on a web browser. If you are not connected to the internet, then click on Network icon in the bottom right corner of the desktop screen. Then select the Xfinity Network and click on connect.

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Check the Comcast router and modem connection : Ensure that the router and modem are connected properly. Ensure that the wires are not lost and they are inserted in right ports. If you are unsure about the ports, then read the Xfinity equipment manual. Verify that, there are no pending bills available and your internet connection is on. Also remember that the server of the network occasionally go down. In that case, call your cable operator.

Current email settings :Ensure that, there is not a problem with your Xfinity email settings. To check the settings, open Outlook, Click "File" on the main menu, choose "Account Settings," and then select "Account Settings" again. Click your Comcast email account, and then choose to "Change".

Email account configuration :When the Email account settings are correct. Then check the Email account configuration.

Enter the full Comcast email address in the email address field.

The incoming server should be ‘imap.comcast.net’.

The outgoing server should be ‘smtp.comcast.net’.

The incoming and outgoing email port should be set on 993 and 587 respectively.

Don’t forget to turn SSL encryption on.

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These were the basic as well as advanced troubleshooting steps to fix Xfinity Comcast email issues. If these steps don’t work, then contact with Xfinity Comcast customer support number. You will get the assistance of professional techies on this number, and they will give you the best possible solution to your problem.

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