When clients contact us to manage market research recruiting firms, we can be tasked with recruiting for focus groups, in-depth ... ...
Recruiting High-Quality Participants for Market Research Studies
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Posted on: 10/18/22
market research recruiting agencies
are essential tools for companies to learn more about the motivations,
experiences, needs, wants, and values from their customers. Market
research is definitely a worthy pursuit, and for the investment of time
and money, you want the end result to provide meaningful insights that
can be leveraged into action. While there are many crucial components
with any market research study, arguably the MOST important is the
quality of the participants you recruit. If you’re wondering what we
mean when we talk about the quality of participants, read on!
With market research, you often get what you pay for. Market research
can be expensive, and many companies try and cut corners by using
automated recruiting tools, working with inexperienced moderators, or
try and conduct DIY market research led by internal teams. While we
understand the reflex to cut costs, there is no point in moving forward
with a market research study if the quality of your inputs is low.
Rather than see market research as a burdensome and expensive
undertaking, think of it as a valuable commodity that can save your
teams a lot of money by creating or designing products or tools that
meet and exceed customer expectations.
High-Quality Participants
When we talk about ‘participant recruitment agency,
we are referring to the quality of the data and insights they provide,
not to them as individuals. You want to fill a study with participants
who can provide you with data and insights that are accurate,
actionable, and relevant.
When screening candidates for any market research study, whether it’s a
medical study or B2B, here are qualities our team of recruiters look
for:
1.) Articulate—High-quality
participants for qualitative studies are able to clearly articulate
what they’re feeling and thinking. It’s not necessary to recruit a group
of outspoken extroverts, but you want participants who are clear,
concise, and comfortable sharing their insights. During the screening
process, our recruiters are making notes about how candidates answer
questions, how responsive they are to follow-up questions, and any other
clues that might help in the final decision-making process as to how
they might communicate during the study.
2.) Representative of your target audience—You
can have a room full of articulate people, but if they aren’t
representative of your target audience, they won’t provide meaningful
insights. We’ve seen examples of companies trying to save money on
recruiting by inviting friends, family, or colleagues to participate in a
market study. There are a lot of pitfalls that can happen with
qualitative studies, and recruiting from known groups often leads to
confirmation or friendship bias. Recruiting from such groups rarely
provides meaningful data. Quality participants are those who are
representative of your current or targeted customer base.
3.)Reliable—It’s
not easy to screen for reliability, but a good indicator is how easy it
is to connect and communicate with candidates during the screening
process. Qualitative studies are often conducted with small sample
sizes, so each participant is important. If a participant is a no-show,
or doesn’t know how to use technology (especially important for insite research and ethnographic studies!), then it doesn’t matter how articulate or representative they are.
If this seems like a lot of boxes to check, don’t be alarmed.
High-quality recruits are out there, and with help from our experienced
team of recruiters, we can find them for your next study.